Teller III

Location

Vernon Main

Type

Full Time

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance
Are you an experienced bank teller ready to take the next step in your career? We’re hiring a Teller III to join our branch team. This role combines advanced teller responsibilities with leadership opportunities—ideal for someone who enjoys mentoring others, ensuring operational excellence, and delivering top-tier customer service.

What You’ll Do

  • Accurately and efficiently process 15–20 banking transactions per hour.
  • Provide outstanding customer service while promoting banking products and services that meet client needs.
  • Lead daily scheduling for teller staff and serve as a point of contact during busy branch hours.
  • Conduct vault and cash drawer audits while ensuring regulatory compliance.
  • Train, coach, and mentor new tellers; lead ongoing team development sessions.
  • Assist with policy updates and ensure branch operations run smoothly.
  • Handle escalated customer service issues, complex transactions, and online banking concerns.
  • Approve overrides and assist with error resolution within authority limits.
  • Monitor teller team participation in call queues, coaching for consistent quality.
  • Manage cash shipments, teller audits, and branch audit readiness.
  • Begin training for Universal Banker I responsibilities to expand career growth.
What We’re Looking For

  • Education: High school diploma or GED.
  • Experience: 3+ years as a teller with strong Teller II proficiency
  • Leadership: Proven teller lead, head teller, or branch leadership experience.
  • Skills: Strong organizational, problem-solving, and communication abilities.
  • Requirements: Must pass a background check; detail-oriented with the ability to detect discrepancies and prevent fraud; able to manage multiple priorities and shifts.
Why This Role?

As a Teller III, you’ll be at the heart of branch operations—building customer relationships, leading a teller team, and preparing for future roles in banking management. This position offers:

  • Hands-on leadership experience in a supportive branch environment.
  • Career growth opportunities into Universal Banker and branch leadership positions.
  • The chance to make a meaningful impact on both your team and your customers.
If you’re ready to grow, lead, and take your banking career to the next level, we’d love to hear from you!

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management reserves the right to revise the job description or require that other tasks be performed as needed. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.herringbank.com

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