- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
At Herring Bank, our mission is to build “Relationships for a Lifetime”; Teller I serves as the face of the bank, providing excellent customer service while performing routine banking transactions such as deposits, withdrawals, payments, and check cashing. This role is foundational to understanding the bank's operations and is designed for individuals looking to grow within the retail banking environment.
Key Responsibilities
- Process routine financial transactions accurately and efficiently.
- Balance cash drawer daily and verify end-of-day totals.
- Identify potential fraud or unusual account activity.
- Refer customers to appropriate bank services and staff.
- Assist with night depository duties and ATM errors.
- Promote bank products and services when appropriate.
- Follow all bank policies and procedures, including compliance requirements.
- Complete training on phone procedures and call queue system; consistently log in, answer incoming calls professionally, directing or transfer callers to the appropriate department or team member.
- Assist customers with basic online banking inquiries such as password resets, account navigation, and troubleshooting common login issues.
- Greet customers promptly and professionally; provide excellent service.
- Participate in branch opening/closing procedures and maintain branch security standards.
- High school diploma or GED.
- 6 months of teller experience or 1 year of related customer service and cash handling experience.
- Basic math and computer skills.
- Ability to maintain confidentiality at all times
- Effective communication and time management abilities.
- Proven ability to deliver excellent customer service.
- Ability to work scheduled shifts and maintain punctual attendance.
- Complete in-house training based on requirements set up for this position
- Ability to work with minimal supervision while performing duties.
- Must follow company policies, all state and federal laws, regulations and guidelines
- Ability to deal with routine problems involving multiple facets and variables.
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Managment has the right to revise the job description or require that other tasks be performed as needed.
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Herring Bank
Herring Bank was founded in 1899, by Colonel C.T. Herring. Colonel Herring lived in Vernon, TX and saw a need for a bank. The cattleman would drive their cattle from Oklahoma through Vernon to Fort Worth to sell their cattle. When the cattleman sold their cattle and they went back to Oklahoma they were loaded with cash. Oklahoma was know as the badlands for a good reason, when the cattleman crossed in to Oklahoma they could lose their life and it was a sure bet that they would lose their money. With a bank in Vernon, TX, Herring Bank, they could deposit their funds and when they crossed into Oklahoma, the badlands, they would not lose their money, so the thieves had no reason to rob them
At Herring Bank we “Build Relationships for a Lifetime” come join us at our family owned bank.
MEMBER FDIC – EQUAL OPPORTUNITY EMPLOYER
Página Web de la Compañía: www.herringbank.com
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